Terms of service

These terms of service ("Terms") govern your access to and use of the dataSights platform and services provided by dataSights, 47 Denham Terrace, Brisbane QLD 4121, Australia ("dataSights", "we", "us"). By creating an account or using our services, you agree to be bound by these Terms. If you do not agree, do not use our services.

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1. Acceptance of terms

By accessing dataSights, you confirm that you are at least 18 years of age, have the legal authority to enter into these Terms on behalf of yourself or your organisation, and agree to comply with all applicable laws and regulations.

We may update these Terms from time to time. We will notify you of material changes by email or through the platform. Your continued use of the service after changes are posted constitutes acceptance of the updated Terms.

2. Service description

dataSights is a data integration platform that connects your business software (such as Xero, Shopify, and HubSpot) to business intelligence tools (such as Microsoft Power BI, Excel, and Google Sheets) via automated data syncs.

We reserve the right to modify, suspend, or discontinue any feature of the service at any time with reasonable notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.

3. User obligations

By using dataSights, you agree to:

• Provide accurate account information and keep it up to date.
• Maintain the confidentiality of your login credentials and notify us immediately of any unauthorised access.
• Use the service only for lawful purposes and in accordance with these Terms.
• Not attempt to reverse-engineer, decompile, or extract source code from the platform.
• Not use the service in a way that could damage, disable, or impair our infrastructure.
• Not share your account credentials with unauthorised parties.

You are responsible for all activity that occurs under your account. We may suspend or terminate accounts that breach these obligations.

4. Payment terms

Paid plans are billed monthly or annually in advance. All fees are stated in Australian dollars (AUD) unless otherwise specified and are exclusive of GST, which will be added where applicable.

• Free trial: we offer a free trial period. No payment is required during the trial. At the end of your trial, you must subscribe to a paid plan to continue using the service.
• Renewals: subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.
• Cancellation: you may cancel your subscription at any time. Access continues until the end of the current billing period. We do not provide pro-rata refunds for unused time.
• Late payment: if payment fails, we may suspend access to the service after providing notice. We reserve the right to charge interest on overdue amounts at the rate of 10% per annum.

Price changes will be communicated with at least 30 days' notice. Continued use after the notice period constitutes acceptance of the new pricing.

5. Intellectual property

The dataSights platform, including its software, design, trademarks, and documentation, is the exclusive property of dataSights or its licensors. These Terms do not grant you any ownership rights in the platform.

We grant you a limited, non-exclusive, non-transferable licence to access and use the service for your internal business purposes during your subscription term.

Your data remains yours. You retain all rights to the data you bring into dataSights. By using our service, you grant us a limited licence to process your data solely for the purpose of providing the service to you.

6. Limitation of liability

To the maximum extent permitted by law, dataSights and its directors, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data loss, or business interruption.

Our total liability to you for any claims arising under these Terms will not exceed the total fees you paid to us in the three months preceding the claim.

dataSights does not warrant that the service will be uninterrupted, error-free, or completely secure. The service is provided "as is" and "as available". Nothing in these Terms excludes rights that cannot be excluded under the Australian Consumer Law.

7. Governing law

These Terms are governed by and construed in accordance with the laws of Queensland, Australia. You agree to submit to the exclusive jurisdiction of the courts of Queensland for the resolution of any disputes arising under or in connection with these Terms.

8. Contact

For questions about these Terms:

dataSights
47 Denham Terrace
Brisbane QLD 4121
Australia
hello@datasights.co